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Onboarding with Xace

This article outlines what customers onboarding with Xace should expect following application and KYC completion, keeping them in the loop.

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Written by Adam Grist

Welcome to Xace, we appreciate your application with us and your trust in us to help you break down finance barriers, particularly in the iGaming industry.

You have likely now completed, or at least started, your KYC process with us on Sumsub. We should now have all your company information, but be sure to email or send out the KYC links to your directors and associates so we can get you started as soon as possible. Once they are complete, your KYC process is likely all over.

You should expect to receive some Terms and Conditions documentation shortly to your onboarding live chat. This document is essential to ensure your services run smoothly and it only takes seconds to consent to.

Once that is done, you will be contacted directly by our onboarding team with access to your accounts. And that's it.

Welcome to Xace!

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